All credit card refunds will be credited to the credit card used at the time of purchase. 1911 Builders must be notified by e-mail prior to the return email@example.com All returns must be within five (5) business days upon receipt of the merchandise. All Items must be unused and unopened. In the event the item is defective 1911 Builders will replace the item or swap for like item. No returns on custom Cerakote parts.